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Research Article  |   October 1998
Management Competencies Required of Administrative and Clinical Practitioners in the New Millennium
Author Affiliations
  • Barbara A. Boyt Schell, PhD, OT, FAOTA, is Associate Professor and Chair, Occupational Therapy Department, Brenau University, One Centennial Circle, Gainesville, Georgia 30501
  • Deborah Yarett Slater, MS, OTR/L, is Director of Rehabilitation Services, New England Baptist Hospital, Boston, Massachusetts
Article Information
Health and Wellness / Special Issue on Professional Competence
Research Article   |   October 1998
Management Competencies Required of Administrative and Clinical Practitioners in the New Millennium
American Journal of Occupational Therapy, October 1998, Vol. 52, 744-750. doi:10.5014/ajot.52.9.744
American Journal of Occupational Therapy, October 1998, Vol. 52, 744-750. doi:10.5014/ajot.52.9.744
Abstract

Changes in the health care environment necessitate revisiting management-related competencies for both clinical and administrative practitioners. Major changes include the shift from recruitment to reengineering, direct service to multiple service models, department to program management, professional standards to market-driven standards, and single-system to multisystem management. Important competencies include the ability to identify and implement flexible staffing, to use communication technologies to support staff members across multiple sites, to understand of the business of health care, and to create innovative service delivery models consistent with the core values of the profession.