Vicki W. Okerlund, MPA, is Research Associate, National Research Associates, Provo, Utah

Paul B. Jackson, MPA., is Director of Human Resources, I.DS Hospital, Salt Lake City, Utah

Robert J. Parsons, PhD, is Professor, Institute of Public Management, Brigham Young University, Provo, Utah. (Mailing address: Brigham Young University, Marriott School of Management, 774 Tanner Building, Provo, Utah 84602)

Mark V. Comsa, OTR/L, is Occupational Therapist, Utah Valley Regional Medical Center, Provo, Utah