Research Article
Issue Date: March 1982
Published Online: March 01, 1982
Updated: April 30, 2020
Quality Assurance: A Tri-Level Model
Author Affiliations
  • Ferol Schricker Menzel, Ph.D., OTR, is Assistant Professor, Grandview College, Des Moines Iowa
  • Kathryn Teegarden, M.S., OTR, is an occupational therapist, Mary Greeley Memorial Hospital, Ames, Iowa, and AOTA Regional Review Consultant, Region VII
Article Information
Education of OTs and OTAs / Professional Issues / Features
Research Article   |   March 01, 1982
Quality Assurance: A Tri-Level Model
American Journal of Occupational Therapy, March 1982, Vol. 36, 163-169.
American Journal of Occupational Therapy, March 1982, Vol. 36, 163-169.
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A Tri-Level Quality Assurance Model consisting of state, local, and national levels of organization is described. Quality assurance is defined as a broad concept integrating traditional quality assurance activities with professional education and credentialing. The Iowa Occupational Therapy Association Professional Standards Review System is described as an example of the Tri-Level Model. Components of the Tri-Level Model include professional education, professional credentialing, development of standards of practice, liaison activities with the Professional Standards Review Organizations and the Joint Commission on Accreditation of Hospitals, continuing education, external review, and internal review. It is recommended that, with the growth in quality assurance activities, state associations consider the Tri-Level Quality Assurance Model as a valuable tool for professional development.