Rachel Spaide, Anne Fleischer, Casey Humphrey; Exploring Therapist Engagement Using Process Consultation. Am J Occup Ther 2020;74(4_Supplement_1):7411510333. https://doi.org/10.5014/ajot.2020.74S1-PO9320
Download citation file:
© 2021 American Occupational Therapy Association
Date Presented 03/28/20
This study examines whether participation in a voluntary process consultation workgroup influences therapy outcomes. Therapist engagement and internal customer-service scores improved following the workgroup intervention. Employee-driven workgroups may be an effective means of increasing hospital quality and improving therapist engagement. This is particularly important as healthcare transitions toward value-based purchasing programs.
Primary Author and Speaker: Rachel Spaide
Contributing Authors: Anne Fleischer, Casey Humphrey
For full access to this article, sign in to an existing account, or purchase an annual subscription.
This PDF is available to Subscribers Only
For full access to this pdf, sign in to an existing account, or purchase an annual subscription.